Lenovo has announced the cancellation of a portion of its Legion Go 2 handheld gaming PC pre-orders placed directly through its official website. The company cites unexpectedly high demand that has significantly outstripped its initial supply forecasts for the new device.
Unforeseen Popularity Leads to Supply Strain
The decision was communicated via a post on Reddit, where Lenovo acknowledged that interest in the Legion Go 2 far exceeded their projections, leading to inevitable delays in shipping. On September 17, Lenovo first admitted its struggles in fulfilling the sheer volume of orders. While an additional batch of consoles was secured and dispatched to major global retailers by September 19, this proved insufficient to cover all existing pre-orders from Lenovo's own online store.
In their statement, Lenovo expressed regret, saying, "We don't think it's right to hold customer money for goods we can't ship on time. As soon as our online warehouse is restocked, updated availability information will appear on Lenovo.com, and pre-orders will once again become available."
The company also extended an apology to its customer base, particularly its most dedicated fans. "We understand that this is disappointing, and we sincerely apologize for the inconvenience, especially to our most loyal fans. The Legion Go Gen 2 was created with your feedback in mind, and this situation has been an important lesson for us. We will learn from it to improve the process and make it more convenient in the future."
What This Means for Aspiring Legion Go 2 Owners
While Lenovo did not specify the exact number of canceled orders, the news will undoubtedly be a letdown for many who were among the first to pre-order the portable gaming device. For those whose orders have been canceled, it means a further wait until Lenovo's online inventory is replenished and pre-orders can resume. The company's transparency in admitting the issue and committing to not hold customer funds for unfulfillable orders is a notable aspect of their response.
The overwhelming demand for the Legion Go 2 highlights the growing appetite for powerful handheld gaming PCs in the market. While this situation is frustrating for early adopters, it also signals a strong market presence for Lenovo's latest offering, once supply can catch up with demand. Aspiring owners should keep an eye on Lenovo's official website for future availability updates.
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